Skotel Alpine Resort Whakapapa, Whakapapa - Reviews, Rooms Options & Prices 2025

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About the Resort

1 Ngauruhoe Place, Whakapapa Village, Tongariro National Park. 3951, Whakapapa, New Zealand, SH 48

Skotel Alpine Resort is New Zealand's highest hotel, offering a unique blend of comfort and adventure situated in the heart of Tongariro National Park. With its stunning views of the majestic mountains of Ruapehu, Ngauruhoe, and Tongariro, the resort embodies the spirit of outdoor exploration. Conveniently located near popular hiking and skiing destinations, it serves as a base for both summer and winter activities. The resort is designed to provide guests with a relaxing retreat while facilitating easy access to the breathtaking landscapes surrounding it.

Location

Located in Whakapapa Village, Skotel Alpine Resort is approximately 95 kilometers from Taupo and offers easy access to numerous hiking trails within Tongariro National Park. The resort sits within 500 meters of the Visitor Centre and is a short drive from the Mount Ruapehu ski fields. Guests can enjoy spectacular views and a peaceful ambiance, making it a perfect base for exploring the dramatic landscapes of the North Island.

Rooms

The resort offers a variety of accommodations, including King-sized and Queen-sized rooms with en-suite bathrooms and stunning views of the Tongariro National Park. Some rooms feature outdoor furnished balconies and amenities such as free Wi-Fi, mini fridges, kettles, and digital TVs. The family suite can accommodate up to eight guests, making it ideal for larger groups or families. Additionally, backpacker-style accommodations provide access to communal facilities, perfect for travelers looking for budget-friendly options.

Eat & Drink

Skotel Alpine Resort features a licensed restaurant that showcases New Zealand local produce with a full à la carte dinner menu and buffet breakfast available daily. Guests can enjoy a relaxing meal with panoramic views of the surrounding landscapes. The bar, which opens daily at 4 PM, offers a full menu of drinks and bar food, making it an inviting spot for post-adventure relaxation. Takeaway options are also available for those on the go.

Leisure & Business

Guests have access to a range of recreational activities, with onsite facilities including a gym, sauna, outdoor spa, and games room. The resort also offers ski rental services for winter sports enthusiasts as well as shuttle services to nearby attractions such as the Whakapapa Ski Field and the Tongariro Alpine Crossing. After a day of adventure, guests can unwind in the outdoor spa area or enjoy a meal at the resort restaurant.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

Max:

2 persons

8 m²

Bed options:

1 Double bed

Heating

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Guest Room

Max:

3 persons

8 m²

Bed options:

2 Bunk beds

Heating

room details

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King Room

Max:

2 persons

30 m²

Bed options:

1 King Size Bed

Landscape view

Shower

Heating

room details

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Getting around

Explore available ways to reach your dream destination

City Center

Whakapapa400 ft

Airports

Taupo (TUO) 56.7 mi

Wanganui (WAG) 87.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Vegan Options!

“I was pleasantly surprised by the amazing vegan menu offered at the restaurant. Every meal I tried was full of flavor and creativity.” view full review

Comfy and Clean!

“The room I stayed in was spotlessly clean and the bed was incredibly comfortable, making it a perfect retreat after a long day of hiking.” view full review

Relaxing Hot Tub!

“After a day of trekking, the hot tub was a good treat. It was the perfect way to unwind and soothe tired muscles.” view full review

Kid-Friendly Snacks!

“I loved that the hotel offered snacks between meals, which kept my kids happy and satisfied while we waited for dinner.” view full review

General

No smoking on site
Free parking
Off-site parking lot
Safe deposit box
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Baggage storage
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness center
Skiing
Hiking
Horseback riding
Cycling
Table tennis
Fishing

Guest Parking

Shared kitchen
Electric kettle
Cookware/ Kitchen utensils

Services

Paid shuttle service
Housekeeping
Ski equipment rental
Laundry
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Cribs
Children's buffet
Children's play area
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Sauna
Jacuzzi

Room features

Free Wi-Fi in rooms
Heating
Sitting area
Patio
Terrace
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Shared kitchen
Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV

Room decor

Carpeted floor

Location

1 Ngauruhoe Place, Whakapapa Village, Tongariro National Park. 3951, Whakapapa, New Zealand, SH 48

Map view

1 Ngauruhoe Place, Whakapapa Village, Tongariro National Park. 3951, Whakapapa, New Zealand, SH 48

City landmarks

Tongariro Northern Circuit

Taranaki Falls

1.4 mi

Manawatu-Wanganui 3989

Whakapapanui walk at Tongariro National Park

1.5 mi

Bruce Road Iwikau Village

Mead's Wall

2.4 mi

Waterfall

Tawhai Falls

2.4 mi

Store

Whakapapa

2.6 mi

Iwikau Village

2.7 mi

Ruapehu District 4691

Whakapapaiti Hut

2.9 mi

Nearby

Tongariro National Park

Tama Lakes

500 ft

Ruapehu District

Whakapapa Nature Walk

500 ft

Ruapehu District

Ridge Walking Track

500 ft

Mahuia Rapids

500 ft

Restaurants

Ruapehu Restaurant

1200 ft

State Highway 48 Bayview Chateau Tongariro

Ruapehu Lounge Bar

1300 ft

State Highway 48 Chateau Tongariro Hotel

Ruapehu Room

1000 ft

Restaurant

Reviews and Ratings

Feedback from previous guests about their experience

74%

liked the resort and would come back again

7.4/10

Very good

Rooms

7.0

Location

9.8

Service

7.4

Dining

6.4

George

United Kingdom, January 2025

8.4/10

The stay was refreshing with clean, comfortable rooms and a warm atmosphere. The location is perfect for hiking enthusiasts, right by stunning trails. While I loved the restaurant's offerings, the dining experience could use some improvement in timing. The facilities are well-kept, but a few aspects like the room amenities and plug availability could be better managed.

Rooms

7.0

The room was quite small but perfectly adequate for our group. We did encounter a broken safety bar on the top bunk, which was promptly fixed but still felt a bit wobbly. With only one plug available for charging devices, it would be wise to bring a multi-plug if you're traveling with friends.

Service

9.0

The service was excellent – the staff were all genuinely friendly and provided tons of useful advice for our hiking adventures. They were very accommodating and made the experience even better.

Location

10.0

The location is a standout feature, with the entrance to incredible hiking trails practically on the doorstep. We felt we were truly in the midst of nature, surrounded by the beauty of the national park.

Dining

8.0

The on-site restaurant served great food that was just what we needed after a long day of hiking. The selection was tasty, and it felt like good value, though one meal did take longer than expected.

Facilities

8.0

The communal facilities, including the kitchen and bathrooms, were very clean and well-maintained, which added to the overall comfort during our stay. However, the spa's limited hours could be a drawback for some.

Joseph

United Kingdom, December 2024

5.8/10

Our stay had its highlights and pitfalls. The stunning views and charming interior left a lasting impression, but the dining experience fell short with delayed service and bland food. While some staff were great, there were issues with noise and the overall check-out process that marred our exit. If you prioritize a good night's sleep and food, you might want to time your visit better.

Rooms

6.0

The room was quite standard, with thin walls that made for a noisy stay. The view of the mountains was a definite plus, and it felt warm and inviting.

Service

5.0

Most staff were friendly and helpful, particularly in the restaurant, but the front desk staff on check-out seemed more concerned with rushing us out than addressing our concerns.

Location

9.0

The location is great with breathtaking views, perfect for accessing nearby attractions. Being close to shuttle pick-up for crossings was very convenient.

Dining

5.0

Dining was disappointing; we had to wait a long time for our food, and it arrived cold and lacking flavor. Reservations are definitely needed for dinner.

Facilities

5.0

Facilities were fairly basic but fit the rustic charm of the area; however, cleanliness could have been improved.

Reese

United Kingdom, November 2024

8.2/10

This hotel is a good choice if you're looking for a cozy stay near beautiful hiking trails. The dining options were great at reasonable prices, and the ambiance of the restaurant was lovely. However, the noise from slamming doors in the hallway can be quite disruptive, and the building shows its age with creaks from the wooden lodge. Overall, it's a great value for money, especially the dining experience.

Rooms

7.0

The room I stayed in was clean and warm with a nice sunset view from the balcony. However, it faced a hallway door that got a bit noisy in the mornings, which disturbed my sleep.

Service

9.0

The staff provided hands-on and friendly service, making me feel welcomed throughout my stay.

Location

10.0

The location is perfect for those wanting access to the great walking circuits and the nearby ski field. It couldn’t get any better for outdoor enthusiasts!

Dining

8.0

I really enjoyed my meals in the restaurant. The food was quite good, with the chicken burger being a standout for the entire trip.

Facilities

7.0

Although the hotel has a charming old-world vibe, some aspects could use updating, but overall, it's functional and suited my needs.

Victoria

United Kingdom, October 2024

7.8/10

My stay at Skotel Alpine Resort had its ups and downs. The cottage was warm and family-friendly, perfect for our kids, and the staff were accommodating. On the downside, I found the ski gear rental experience frustrating due to unhelpful staff, which cast a shadow on our overall enjoyment. Overall, great location for skiing but service could use improvement.

Rooms

8.0

The cottage we stayed in was warm, clean, and perfect for our family with young children. The view from it was spectacular, especially with the snow falling. However, it was noisy due to being near the restaurant.

Service

5.0

While most of the staff were friendly and accommodating, my experience with the ski rental service was disappointing. The owner at the reception was dismissive, which affected our mood right before our ski day.

Location

10.0

Skotel is perfectly located for those looking to access the Whakapapa Ski Field, making it extremely convenient for skiing enthusiasts.

Dining

7.0

The on-site restaurant had a decent menu, but I found it a bit pricey, especially when traveling with kids.

Facilities

9.0

The overall facilities were good, and the communal areas, especially the mezzanine with toys for kids, added to the family-friendly atmosphere.

Steven

United Kingdom, October 2024

7.4/10

I had a mixed experience at the hotel. The staff was incredibly warm and welcoming, but I was taken aback by some issues with the service in certain situations. The rooms were clean and tidy but felt a bit outdated, and the dining options could use some improvement. Overall, it has potential, but there are several areas that could be enhanced for a more enjoyable stay.

Rooms

7.0

The rooms were tidy and clean but felt a bit old and not quite like the pictures on the website.

Service

9.0

I found the staff to be incredibly warm and helpful, particularly Amber and Elle, who went above and beyond to assist us.

Location

10.0

The location was fantastic, with easy access to the mountain and numerous walking tracks, making it a great spot to enjoy the National Park.

Dining

5.0

The food was mediocre at best; while it was filling, there weren’t many options, and some improvements could definitely be made.